The decision of the Teaching Council of the Business School of Vocational Studies in Blace on the adoption of the Report on self-evaluation and quality assessment of the Business School of Vocational Studies in Blace can be viewed and downloaded HERE
STANDARD 1: Quality Assurance Strategy
a) Description of the situation, analysis and assessment of standards 1
Blace Business School is a teaching, scientific and professional institution in the field of computer science and informatics, economics and management, which is developing into a modern higher education institution recognized for its teaching, scientific and professional achievements of teachers, associates and students.
The school develops science and profession and carries out educational activities in accordance with the Law on Higher Education of the Republic of Serbia, respecting the values and principles of modern European university education, Standards and guidelines of the National Council for Higher Education, in order to meet the needs of students, employees whole.
The quality policy of the Blace Business School reflects its mission and values and is the basis for planning, work and development.
The new Quality Assurance Policy was adopted on November 3, 2015, after the election of a new management body at the School. Annex 1.1
The mission of the School is to spread, improve and promote knowledge, scientific and professional skills, provide scientific and professional youth, motivate creativity and encourage the desire to improve and acquire knowledge in order to support economic and social development of southern Serbia and beyond, strengthen existing and establish new connections with other educational, economic and social institutions in the country and abroad.
The School adopted a new Quality Assurance Strategy at the session of the Council held on March 31, 2016, Annex 1.2 at the proposal of the School Director. The strategy is available on the School’s website and is available to the public.
The quality assurance strategy is the basic strategic development document in the field of quality assurance, control and improvement of the entire process of higher education at the Business School in Blace. This document is of a permanent nature and is periodically reviewed and changed, ie harmonized with the requirements and needs related to quality control and improvement. This document defines the principles and principles, mission and goals, measures for quality assurance, control and improvement, the organizational structure of the quality assurance system and the quality assurance action plan.
By adopting the Quality Assurance Strategy, the School has decided to be open, competitive and comparable, integrated and flexible to continuously monitor new ideas, trends and principles in the development of European higher education. The goal of the Quality Assurance Strategy is to achieve high quality standards in all segments of the School’s scope of work (educational, scientific-research and professional work) in order to be included in the single European Higher Education Area, disseminating educational and scientific experiences necessary for intellectual and technological adaptation to local and technological requirements. national communities.
Areas of continuous quality assurance, control and improvement are: study programs, teaching process, teaching staff, scientific research, artistic and professional work, student assessment, working and studying conditions, non-teaching activities, textbooks and literature, library, information resources, space and equipment, non-teaching staff, management process, publicity in work and financing.
The subjects of quality assurance are: Quality Committee, Commission for self-evaluation and quality monitoring Annex 1.3 , School Council, School Teaching Council, principal, teachers, associates, non-teaching staff, Student Parliament and students. All subjects of quality assurance in the School have the right and obligation to participate in the process and procedures of quality assurance and continuous monitoring.
The Quality Assurance Action Plan, which is a constitutive element of the Quality Assurance Strategy, Annex 1.2.1 and the School Statute define the documents adopted by the School, the implementation of which provides quality control and improvement mechanisms. One part of these documents consists of documents that the competent bodies of the School permanently, ie, annually review and adopt, such as annual reports on the work of the School Annex 1.4.1 and work plan for the next period Annex 1.4.2 and Regulations – general acts that the School has , but changes, corrects and harmonizes them in accordance with amendments to laws and bylaws.
The school ensures the quality of higher education in accordance with internationally accepted documents in the field of higher education, the Law on Higher Education and adopted documents in the field of higher education. The School determines quality assurance measures through:
- mandatory self-evaluation and quality assessment of study programs and its parts, as well as institutions in accordance with the standards of the National Council for Higher Education,
- external quality control in accordance with the standards of the National Council for Higher Education conducted by the Commission for Accreditation and Quality Control.
Quality assurance is achieved:
- unity of educational, professional and scientific research work (whose contents and results, ie knowledge are used in the teaching process),
- establishing and nurturing an interactive relationship with students,
- international cooperation through the exchange of teachers and students,
- by establishing permanent cooperation with employers and graduates.
Assessment of compliance with the standard: Based on the description of the situation, analysis and assessment of the current situation, it can be concluded that the requirements of Standard 1 have been met in full.
b) Analysis of weaknesses and favorable elements (SWOT analysis)
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c) Proposed measures and activities for quality improvement
- The Quality Committee should continuously improve and expand quality control procedures and monitor the implementation of corrective measures;
- All employees and students, ie subjects of quality assurance, permanently educate, encourage and motivate to be more actively involved in the quality assurance process;
- Increase the participation of the School management in the operational activities of the implementation of the Quality Strategy;
- Dismiss members of the Quality Committee and the Commission for self-evaluation and quality monitoring of other obligations and replace members who are insufficiently engaged;
- The Quality Committee should initiate the development of missing procedures for all areas identified in the Quality Assurance Strategy;
- Based on the analysis of the results achieved for the areas for which procedures exist, the Quality Committee should review the quality assurance procedures in order to eliminate the identified shortcomings;
- Ensuring the quality of study programs in order to improve them in order to be included in modern European university education;
- Affirm the role of the department in quality assurance.
d) Indicators and annexes to Standard 1.
- Annex 1.1 Quality assurance policy
- Annex 1.2 Quality Assurance Strategy of the Blace Business School
- Annex 1.2.1 Action plan for the implementation of the strategy
- Annex 1.3 Decision on the appointment of the Quality Committee and the Commission for self-evaluation and quality monitoring in the Blace Business School
- Annex 1.4.1 Annual report on the work of the Business School in Blace for the school year 2014/2015. year
- Annex 1.4.2 Work plan of the Business School in Blace for the school year 2015/2016. year
STANDARD 2: Standards and procedures for quality assurance
a) Description of the situation, analysis and assessment of standards 2.
The Business School in Blace is at the session of the Teaching Council held on January 15, 2016. adopted a new Rulebook on self-evaluation and evaluation of the quality of study programs, teaching and working conditions (number 94/16 of 17.02.2016) at the proposal of the Commission for self-evaluation and quality monitoring. ( Annex 2.1). The adoption of the new document is a consequence of the review of the previous one (No. 196/4 of June 10, 2008) and the need to improve standards and procedures for quality assurance. The document determines the standards for quality assurance of the School, whereby the quality assurance procedures are determined separately for each area of quality assurance, ie for each entity in the quality assurance system. According to this document, the duty and obligation of all teachers, associates, students and non-teaching staff are the procedures of monitoring, ensuring, improving and developing quality in the School. Also, all bodies, organizational units and services of the School are involved in this process, in accordance with the Rulebook on self-evaluation and assessment of the quality of study programs, teaching and working conditions and other normative acts.
The process of improving quality assurance standards and procedures is an ongoing activity at the School. At the beginning of each school year, the competent bodies of the School review and improve the standards and procedures for quality assurance based on qualitative and quantitative indicators of teaching, scientific research and professional work, the work of management and management bodies, as well as the work of school services.
Documents are available on the website to ensure, develop and monitor quality at the Blace Business School:
- Rulebook on self-evaluation and assessment of the quality of study programs, teaching and working conditions) ( Annex 2.1 )
- Work plan of the Commission for self-evaluation and quality monitoring ( Annex 2.2 ),
- Report of the Commission for Self-Evaluation and Quality Monitoring ( Annex 2.3.1 ),
- Quality Assurance Strategy of the Business School in Blace,
- Rulebook on the work of the Quality Committee,
- Rulebook on the work of the Commission for self-evaluation and quality monitoring,
- Rulebook on student evaluation of study quality,
- Rulebook on publishing,
- Rules of procedure of the library,
- Ordinance on taking the exam,
- Rulebook on the final exam in undergraduate and specialist studies,
- Rulebook on studies.
Assessment of compliance with the standard: Based on the description of the situation, analysis and assessment of the current situation, it can be concluded that the requirements of Standard 2 have been met in full.
b) Analysis of weaknesses and favorable elements (SWOT analysis)
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c) Proposed measures and activities for quality improvement
- Significantly educate, motivate and encourage all subjects in the School to actively participate in the process of implementation, improvement and quality control established by standards and procedures for quality assurance;
- Intensify cooperation and harmonize quality implementation standards with other higher education institutions, especially in the European Union and the United States;
- The Quality Assurance Commission should further expand quality assurance and monitoring procedures.
d) Indicators and annexes to Standard 2.
- Annex 2.1 Rulebook on self-evaluation and monitoring of the quality of study programs, teaching and working conditions
- Annex 2.2 Work plan of the Commission for self-evaluation and quality monitoring
- Annex 2.3.1 Report of the Commission for self-evaluation and quality monitoring for the school year 2014/2015. year
- Annex 2.3.2 Report of the Commission for self-evaluation and quality monitoring for the school year 2013/2014. year
- Annex 2.3.3 Report of the Commission for self-evaluation and quality monitoring for the school year 2012/2013. year
STANDARD 3: Quality assurance system
a) Description of the situation, analysis and assessment of standards 3.
Blace Business School applies the quality assurance system and continuously improves the organizational structure for quality assurance, which is defined by the Quality Assurance Strategy. The quality assurance system consists of adopted internal standards and quality assurance procedures, regulatory provisions of the School Statute, decisions of the Council and decisions of the Teaching Council related to the Quality Assurance Strategy, Quality Committee, Commission for self-evaluation and quality monitoring, quality system documents (procedures, regulations) and reports of the Commission for self-evaluation and quality monitoring.
The school has adopted the necessary statutory provisions relating to the quality assurance system ( Annex 3.1 ). Internal standards and quality assurance procedures were adopted by the Teaching Council at a meeting held on 15.01. 2016 ( Appendix 3.2 ). The Statute and the Rulebook on self-evaluation and monitoring the quality of study programs, teaching and working conditions determine the jobs and tasks of teachers, associates, non-teaching staff, students, professional bodies (Teaching Council and Department) in adopting and implementing strategy, standards and security procedures.
For the first time, the school formed a Quality Commission from among teachers, associates, non-teaching staff and students, as an expert and advisory body with the aim of better preparation for the upcoming accreditation and better preparation of studies, both for study programs and the institution as a whole. larger number 441/2 dated 19 November 2009). The Teaching Council of the School appointed the Commission for self-evaluation and quality assessment in a new composition at the session held on September 9, 2013. years. The commission has 9 members: six from the ranks of teachers, two from the ranks of non-teaching staff and one student representative ( Annex 3.3 ).
At the same time, by the decision of the Director of the School (No. 554/15 of 17.12.2015) in accordance with Article 194 of the Statute, the Quality Committee was established as the highest body in the process of quality assurance, control and management responsible for monitoring, quality assurance and improvement. all areas of work ( Annex 3.3 ).
The manner of work and tasks of the Quality Committee and the Commission for Self-Evaluation and Quality Monitoring are determined by the Rules of Procedure of the Quality Committee (adopted at the meeting of the Quality Committee on March 1, 2016) ( Annex 3.5 ) and the Rules of Procedure of the Commission for Self-Evaluation and Quality Monitoring. was adopted by the Teaching Council of the School at its session held on January 15, 2016 ( Appendix 3.4 ).
The initiator of most of the proposals for defining the quality system is the Quality Committee, and all teachers and associates (departments and the Teaching Council) and students (Student Parliament) participate in the formulation of the final form of the system. The participation of students in the adoption and implementation of the strategy, standards, procedures and culture of quality assurance is regulated by Articles 61, 66, 67, 75 and 194 of the Statute ( Annex 3.6 ) and the Rulebook on student evaluation of study quality. ( Annex 3.7 ) The participation of departments and their members in decision-making and implementation of quality assurance decisions, strategies and procedures is regulated by Article 26 of the Statute ( Annex 3.8 ).
The adopted quality assurance procedures define that the self-evaluation of the School and all study programs must be carried out for three years. The process of self-evaluation and quality assessment is determined by the Rulebook on self-evaluation and monitoring of the quality of study programs, teaching and working conditions and the Action Plan. ( Annex 3.9 ).
The Commission for self-evaluation and quality monitoring conducts evaluation of the teaching process every year. After the previous accreditation, the Commission functioned primarily in monitoring the implementation of certain acts in the field of quality system: continuous evaluation of the quality of pedagogical work of teachers by students, quality of study programs, working conditions, work of professional services.
Regularly, every semester, students are surveyed according to defined procedures for ensuring the quality of the teaching process, study programs and working conditions. Based on the results of the surveys, the Commission for Self-Evaluation and Quality Monitoring identifies weaknesses, formulates proposals for corrective measures and prepares a report which is submitted to the Teaching Council for adoption. ( Annex 3.10 ).
All documents are available to all employees of the School and students who, through direct communication with the Commission or their participation in the work of the Teaching Council, influence decisions and the quality system itself in all parts. Reports on the implementation of the quality assurance strategy and on the analysis of internal standards and quality assurance procedures are adopted in the same way: proposals are formed by the Commission for Self-Evaluation and Quality Monitoring, recently by the Quality Committee. adopted by the Teaching Council and the School Council.
In the School, the decision-making processes, competencies and responsibilities of management bodies, management bodies, competencies of professional bodies, teachers and associates, as well as competencies of students regarding quality assurance, are clearly defined in the Statute, quality assurance procedures and decisions of professional bodies.
The process of forming the quality system, as well as its functioning, are completely transparent, not only for the employees of the School, but also for the general public, because they are available without restrictions on the website of the Business School in Blace.
Assessment of the fulfillment of the standard: The school has achieved the goals and fully met the requirements set by the Standard 3, because:
- There is a Quality Committee responsible for monitoring and improving the quality of the School;
- There is a document which sets quality standards and determines the competencies of individual entities in the system of quality assurance measures;
- The Statute clearly defines the composition, work and competencies of the Quality Committee, the Commission for Self-Evaluation and Quality Monitoring, as well as their relations with the professional bodies of the School, teachers, associates, other employees and students;
- The organizational structure and procedure of the quality assurance system ensure that both teachers and students are involved in the decision-making processes related to the study program;
- The quality assurance system has been fully implemented, as evidenced by the annual reports of the Commission for Self-Evaluation and Quality Monitoring;
- Every year, a survey of students is conducted on issues important for the quality of teaching and other areas of work of the School, surveys are analyzed and taken into account when determining corrective and preventive measures;
- The quality system documents contain all the necessary elements according to the instructions of the Commission for Accreditation and Quality Assurance of Higher Education Institutions;
- All documents related to the quality system are available to employees, students and the public at all times.
b) Analysis of weaknesses and favorable elements (SWOT analysis)
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c) Suggestions for improvement and planned measures:
- The Quality Committee should look for opportunities for new approaches and methodology for analyzing existing surveys and proposing corrective measures resulting from survey results;
- The Quality Committee should introduce control over the implementation of quality procedures and, based on the results of the control, revise the work plan and quality assurance procedures;
- Amend the Statute of the School in the part related to the quality system and more precisely regulate the competencies of all quality entities;
- Release the members of the Quality Committee and the Commission for self-evaluation and monitoring the quality of other obligations and replace those members who are insufficiently engaged;
- Strengthen control and information support in the operational implementation of quality assurance strategies and procedures;
- Provide funds for work on quality assurance in the School budget and invest in quality assurance from its own resources,
- Conduct education of employees and students on quality management;
- Publicly praise and reward employees and students who have engaged in quality assurance work;
- Make changes and amendments to the general acts of the School and introduce provisions that regulate the manner of stimulating the participation of employees and students in quality assurance;
- Organizing seminars for education of all subjects of the School in the field of quality assurance and improvement;
- Introduce accountability mechanisms for non-performance of tasks within the Quality Assurance System.
d) Indicators and annexes for standard 3.
- Annex 3.1 Excerpt from the Statute of the College of Business in Blace, which determines the competencies of the subjects of quality control and assurance
- Annex 3.2 Rulebook on self-evaluation and evaluation of the quality of study programs, teaching and working conditions of the Business School in Blace
- Annex 3.3 Quality Committee and Commission for Self-Evaluation and Quality Assessment of the Blace Business School
- Annex 3.4 Rulebook on the work of the Commission for self-evaluation and quality assessment of the Business School in Blace
- Annex 3.5 Rulebook on the work of the Quality Committee of the Blace Business School
- Annex 3.6 Excerpt from the Statute which determines the participation of students in the quality system
- Annex 3.7 Rulebook on student evaluation of study quality
- Annex 3.8 Participation of departments and their members in decision-making and implementation of quality assurance decisions, strategies and procedures
- Annex 3.9 Action plan in the implementation of the quality strategy
- Annex 3.10.1 Report on student evaluation of the quality of studies at the end of the winter semester 2015/2016. years
- Annex 3.10.2 Report on student evaluation of the quality of studies in the school year 2014/2015. Years
- Annex 3.10.3 Report on student evaluation of the quality of studies in the school year 2013/2014. years
- Annex 3.10.4 Report on student evaluation of the quality of studies in the school year 2012/2013. years
STANDARD 4: Quality of the study program
a) Description of the situation, analysis and assessment of standards 4.
Based on the insight into valid legal acts and documentation submitted for the assessment of the quality of study programs (departments), it can be concluded that nine study programs of basic and specialist vocational studies have been accredited at the Business School in Blace. In 2012, the institution and eight study programs were accredited:
- Basic vocational studies Computer Science and Informatics, which belongs to the Educational-Scientific Field of Technical-Technological Sciences and the field of Electrical Engineering and Computing, for 120 (one hundred and twenty) students at the headquarters;
- Basic vocational studies Tourism within the Educational and Scientific Field of Social Sciences and Humanities, in the field of Economic Sciences, for 40 (forty) students at the headquarters;
- Basic vocational studies Management and International Business Administration within the Educational-Scientific Field of Social Sciences and Humanities, Management and Business, for 180 (one hundred and eighty) students at the headquarters;
- Basic vocational studies Taxes on customs within the Educational-Scientific Field of Social Sciences and Humanities, in the field of Economic Sciences, for 200 (two hundred) students at the headquarters;
- Basic vocational studies in Finance and Accounting within the Educational-Scientific Field of Social Sciences and Humanities, in the field of Economics, for 180 (one hundred and eighty) students at the headquarters;
- Specialist vocational studies Corporate governance within the field of Social Sciences and Humanities for 50 students at the headquarters;
- Specialist vocational studies Fiscal policy within the field of Social Sciences and Humanities for 50 students at the headquarters;
- Specialist vocational studies Business Management within the Educational-Scientific Field of Social Sciences and Humanities, Management and Business, for 25 (twenty-five) students at the headquarters.
The Teaching Council of the School approved and made a decision on the adoption of study programs on December 12, 2011. On April 27, 2012, the Commission for Accreditation and Quality Assurance made a decision on the accreditation of these study programs. ( Annex 4.1 )
05 July 2013, the Commission for Accreditation and Quality Assurance has made a decision on the accreditation of study programs of basic professional studies Computer Science – distance education within the field of technical sciences and to the entry of thirty (30) students at the headquarters of the institution ( Attachment 4.1 ). The program was accepted on March 28, 2013. years by the Teaching Council of the School.
In May 2014, the Commission for Accreditation and Quality Assurance made a decision on accreditation of the study program of basic vocational studies in Finance and Accounting within the field of social sciences and humanities, for 50 students in the higher education unit in Jagodina; of the study program of graduate vocational studies Taxes and Customs within the field of social sciences and humanities for 50 students in the higher education unit in Dimitrovgrad and the study program of specialist vocational studies of Applied Information Technology within the field of technical and technological sciences for enrollment of 20 (twenty) students at the seat of the institution. ( Annex 4.1 ).
List of study programs accredited in the Business School in Blace with the total number of enrolled students in the school year 2012/2013, 2013/2014, 2014/2015 and 2015/2016. is shown in Table 4.1.
The procedure for approving study programs is determined by the Statute of the School and other general acts that are harmonized with the Law on Higher Education and the Standards for Accreditation of Study Programs. Quality monitoring mechanisms are determined by the new Rulebook on self-evaluation and evaluation of the quality of study programs, teaching and working conditions, which was adopted by the School Teaching Council at the session held on January 15, 2016. This Rulebook regulates the institutional system of ensuring, controlling and managing the quality of study programs, the manner of preparation and adoption of study programs, evaluating the quality of study programs, ways of providing and improving the quality of study programs, analysis of data on the quality of study programs. ( Annex 4.7 ).
The School’s website contains the curriculum structure of all accredited study programs and study levels, which contains basic data on studying (duration of studies, number of ECTS, goals and outcomes of the learning process), subject books with the names of engaged teachers, as well as the curriculum structure shown through the scheme which contains the name and type of course, year and semester of study and the number of ECTS credits. Each course card contains the name of the teacher, goal, outcomes and content of the course, prerequisite for attending the course, recommended literature, teaching methods, how to earn points for activities, knowledge tests and assessment. In this way, teaching methods oriented towards student learning are provided, as well as a grading system based on measuring learning outcomes.
By taking the exam, students gain a certain number of ECTS points, which is determined based on the student’s workload during the semester. The success of mastering the content of the subject and the activity of the student is constantly monitored during classes and expressed in points. For each subject of the study program, the method of acquiring points is defined and published (subject cards on the School’s website). The student acquires a certain number of points on the basis of each clearly defined individual activity, ie by performing pre-examination obligations and taking exams. By fulfilling the pre-examination obligations and passing the final exam, the student can achieve a maximum of 100 points, while the pre-examination obligations can achieve a minimum of 30 and a maximum of 70 points.
Program learning outcomes are included in the content and learning outcomes within the compulsory subjects of individual study programs, which can be determined on the basis of Annex 4.2 . This Appendix presents the learning outcomes for all accredited study programs, as well as a description of the essential knowledge, skills and attitudes expected of graduate students of all levels of study.
Examples of learning outcomes for all study programs and all levels of study are presented on the website of the School (https://www.vpskp.edu.rs/?page_id=501), as well as the Informant for students in printed and electronic versions. ( Annex 4.2.1) .
An integral part of every study program in basic and specialist vocational studies is a professional internship lasting 60 and 45 hours, respectively. Professional practice is performed in appropriate organizations (business organizations, public companies) with which the School has agreements on the implementation of professional practice of students. The names of teachers engaged in the implementation of professional practice, as well as the definition of the form and content of the professional practice diary are available to the public in the subject card on the website of the School.
Final theses are planned in the study programs of basic and specialist vocational studies. The goals, content, outcomes and methodology of final papers are defined by the course card, while the procedure of drafting and defending final papers is described in the Rulebook on final exams in undergraduate and specialist studies ( Appendix 4.3 ) which is available to all teachers and students on the School website.
By taking the exam, students gain a certain number of ECTS points, which is determined based on the student’s workload during the semester. The number of ECTS credits in an individual subject is determined on the basis of the total student engagement: the total number of hours of active teaching and the total number of hours of active individual student work, as well as the number of hours the student spends in independent work, colloquia, exams, etc.
Determining the number of ECTS credits is shown on the examples of subjects from the field of the relevant scientific field:
| Subject Title: Fundamentals of Computer Engineering | 6 ECTS | |
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| Required number of hours | Total hours | |
| Teaching activities | 60 | 60 |
| Extracurricular activities: | ||
| Colloquium x2 | 2×25 | |
| Seminary work | 25 | |
| Homework h2 | 15 | |
| Exam | 30 | 120 |
| Total student workload in hours | 180 | |
| Subject Title: Economics | 6 ECTS | |
|---|---|---|
| Required number of hours | Total hours | |
| Teaching activities | 60 | 60 |
| Extracurricular activities: | ||
| Colloquium x2 | 2×25 | |
| Seminary work | 25 | |
| Homework h2 | 15 | |
| Exam | 30 | 120 |
| Total student workload in hours | 180 | |
With the adoption of the new Rulebook on self-evaluation and monitoring of the quality of study programs, teaching and working conditions, assessment of student workload necessary to achieve the set learning outcomes (ECTS) has become a subject of regular review in the School, by monitoring and collecting feedback from students. ( Annex 4.8 ).
The success of mastering the content of the subject and the activity of the student is constantly monitored during the course and is expressed in points. The course book defines and publishes the method of earning points individually for each subject. On the basis of each clearly defined individual activity, ie by performing pre-examination obligations and taking the exam itself, the student gains a certain number of points. By fulfilling the pre-examination obligations and passing the final exam, the student can achieve a minimum of 30 and a maximum of 70 points. On the school’s website there is a Rulebook on taking exams ( Appendix 4.4 ) whose procedures are followed when evaluating student knowledge.
Study success and passing the exams in all study programs are constantly monitored, and the following data are analyzed: percentage of graduates ( Table 4.2 ), average duration of studies in previous years and in relation to the previous five-year period ( Table 4.3 ), student dropout rate from further study ( Table 4.4 ) and the number of students who enrolled in the next school year in relation to the achieved ECTS points ( Table 4.5 ).
Assessment of the quality of study programs and assessment of student workload necessary to achieve a given learning outcome are subject to systematic and regular review. The assessment of the quality of study programs is performed on the basis of an anonymous student survey, which ensures the participation of students in the evaluation and quality assurance of study programs. The results of student evaluation of the quality of study programs in the period from 2012 to 2015 are presented in Annex 4.5 . At the same time, the School obtains feedback from graduates and employers on the quality of studies and its study programs. ( Annex 4.6 ). All teachers and associates, as well as all students of the School, are introduced to the results of student evaluation of the quality of studies.
Assessment of the fulfillment of the standard: The Business School in Blace has achieved all the goals and fulfilled all the requirements set by the standard 4 because:
- all study programs at all levels of study are accredited,
- the goals of study programs are harmonized with learning outcomes and available to the public,
- teaching methods are oriented towards learning outcomes,
- there is a clear alignment of the ECTS burden with the learning activities needed to achieve the expected outcomes and
- the quality of the study program is regularly monitored by surveying students.
All these data are supported by the necessary appendices within this standard, as well as data for each study program.
b) Analysis of weaknesses and favorable elements (SWOT analysis)
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c) Proposed measures and activities to improve the quality of standard 4:
- Periodically update teaching materials for subjects in all study programs;
- Clearly define the conditions for the transfer of students from one study program to another, ie from another higher education institution;
- Introduction of modern teaching methods;
- Acquire new and renew existing equipment for performing modern teaching methods;
- Increase the number of associates and associate demonstrators;
- Regular information of the teaching staff about new teaching methods.
d) Indicators and annexes for standard 4.
- Annex 4.1 Certificates of accreditation of the institution and study programs
- Table 4.1. List of all study programs accredited at the higher education institution with the total number of enrolled students in all years of study in the current and previous 3 school years
- Annex 4.2 Coverage of each program learning outcome within the compulsory subjects of individual study programs
- Annex 4.2.1 Informant for the school year 2015/2016. year
- Annex 4.3 Rulebook on the final exam in undergraduate and specialist studies
- Annex 4.4 Rulebook on taking exams
- Table 4.2 Number and percentage of graduates (in relation to the number of enrolled) in the previous 4 school years within accredited study programs
- Table 4.3 Average duration of studies in the previous four school years
- Table 4.4 Withdrawal rate from further study
- Table 4.5 Number of students who enrolled in the current school year in relation to the achieved ECTS points
- Annex 4.5.1 Results of student evaluation of the quality of study programs at the end of the winter semester 2015/2016. years
- Annex 4.5.2 Results of student evaluation of the quality of study programs in the school year 2014/2015. years
- Annex 4.5.3 Results of student evaluation of the quality of study programs in the school year 2013/2014. years
- Annex 4.5.4 Results of student evaluation of the quality of study programs in the school year 2012/2013. years
- Annex 4.6 Analysis of the results of surveys on the opinion of graduates and employers on the quality of the study program and the achieved learning outcomes
- Annex 4.7 Excerpt from the Rulebook on self-evaluation and monitoring of the quality of study programs, teaching and working conditions which describes the mechanisms for monitoring the quality of study programs
- Annex 4.8 Questionnaire for assessing student workload
STANDARD 5: Quality of the teaching process
a) Description of the situation, analysis and assessment of standards 5.
Blace Business School ensures the quality of the teaching process through:
- adoption and compliance with case work plans,
- interactivity of teaching,
- professional work of teachers and associates,
- correct and open attitude towards students,
- understanding and respecting the needs of students,
- respect for different learning styles and
- regular monitoring and evaluation of student work during classes.
Curricula of study programs of basic and specialist vocational studies have been carefully formed in accordance with the needs of the labor market and accreditation standards. The content of the curriculum of study programs that are performed in the School, as well as the teaching methods that are applied in the teaching process correspond to the achievement of the goals of accredited study programs and learning outcomes. The teaching process takes place through a combination of several different forms of work such as: lectures, interactive forms of teaching, case studies, individual and group work, projects, presentations, seminar papers, etc.
The school ensures that a work plan is brought and made available to students in each subject, before the beginning of the semester. ( Annex 5.1). Work plans are preliminarily adopted at departmental meetings and then referred to the Teaching Council, which considers and adopts them. Classes in all subjects are realized in accordance with the adopted work plan and class schedule, which is displayed immediately before the beginning of the semester on the bulletin boards and the website of the School. The main purpose of the work plan is to inform students about the subject, forms of teaching and how to monitor and evaluate the work of students on the subject. The work plan contains the following information: name of the course, status, credit value of the course expressed in ECTS, names and surnames of all teachers and associates in the course and e-mail addresses of teachers and associates, prerequisites for enrollment, course objective, brief description of course content and structure, mandatory and supplementary literature, forms of teaching, forms of student work during classes (pre-examination activities),maximum and minimum number of points brought by each form of pre-examination activities, criteria and measures for assessing success in pre-examination activities, as well as the ratio of points obtained by pre-examination activities and the final exam in the structure of the overall student grade. The work plan also contains an operational plan of lectures and exercises with thematic units and weeks of their processing in lectures, ie exercises whose electronic version is published on the website of the School. The subject teacher is obliged to inform the students in the first classes about the work plan and their obligations on the subject, as well as about the way of scoring certain pre-examination and examination obligations and the formation of the final grade.as well as the proportion of points obtained by pre-examination activities and at the final exam in the structure of the overall student’s grade on the subject. The work plan also contains an operational plan of lectures and exercises with thematic units and weeks of their processing in lectures, ie exercises whose electronic version is published on the website of the School. The subject teacher is obliged to inform the students in the first classes about the work plan and their obligations on the subject, as well as about the way of scoring certain pre-examination and examination obligations and the formation of the final grade.as well as the proportion of points obtained by pre-examination activities and at the final exam in the structure of the overall student’s grade on the subject. The work plan also contains an operational plan of lectures and exercises with thematic units and weeks of their processing in lectures, ie exercises whose electronic version is published on the website of the School. The subject teacher is obliged to inform the students in the first classes about the work plan and their obligations on the subject, as well as about the way of scoring certain pre-examination and examination obligations and the formation of the final grade.The subject teacher is obliged to inform the students in the first classes about the work plan and their obligations on the subject, as well as about the way of scoring certain pre-examination and examination obligations and the formation of the final grade.The subject teacher is obliged to inform the students in the first classes about the work plan and their obligations on the subject, as well as about the way of scoring certain pre-examination and examination obligations and the formation of the final grade.
Teachers and associates on the subject are obliged to keep the Teaching Work Diary and the Administrative Work Diary during the classes. ( Annex 5.2 ). The Teaching Diary keeps records of all students (name, surname and index number), their pre-examination activities, points they achieved on the basis of each pre-examination activity, points they achieved at the final exam, as well as the final grade. In the Administrative Work Diary, which is kept exclusively for the study program, teachers and associates enter data on: dates of classes, number of classes, and thematic units processed in classes. The school systematically monitors the implementation of class schedules, as well as work plans for individual subjects ( Appendix 5.3) and takes corrective measures in accordance with the Rulebook on self-evaluation and assessment of the quality of study programs, teaching and study conditions. ( Annex 5.4 ).
Teachers and associates of the School are trained to apply modern teaching methods and motivated to:
- organizing and managing teaching so that it best meets the needs of education and the needs of students,
- understanding and respecting individual differences among students and different learning styles,
- application of interactive and innovative teaching methods,
- including examples from practice and encouraging students to be creative, express themselves independently and apply the acquired knowledge,
- developing instruments for regular monitoring and quality assessment of student work, and
- use of modern information technologies and didactic tools in teaching, etc.
The pedagogical and didactic-methodological competencies of teachers and associates are continuously monitored and improved. In accordance with the financial possibilities, the School provides teachers and associates with the opportunity to permanently improve pedagogical and didactic-methodological competencies and to improve themselves scientifically and professionally ( Appendix 5.5 ) in order to ensure the quality of the teaching process.
The quality control of the teaching process is performed on the basis of student evaluation through anonymous survey of students in accordance with the Rulebook on student evaluation of the quality of studies. ( Appendix 5.6 ) The results of student evaluation are used for regular monitoring and quality control of the teaching process ( Appendix 5.3 ), as part of the general policy of the School in the field of quality assurance. The assessment of the quality of teaching work of teachers and associates is taken into account in the process of their selection for titles. ( Annex 5.7 ).
Teachers and associates establish and maintain a correct relationship with students, with full respect for the personality and needs of students, in accordance with the Code of Professional Ethics. ( Annex 5.9 ). The style of expression of teachers or associates in teaching is neutral and professional, and the presentation of teachers or associates does not contain offensive or discriminatory expressions towards any individual or social group.
Teachers and associates continuously monitor and evaluate students’ pre-examination activities in the terms determined by the work plan. The manner of taking the exams, time and schedule of their holding, as well as other issues related to taking the exams and grading are defined by the Rulebook on taking the exams (No. 246/2 of 07.07.2008), ie its amendments adopted at the session of the Teaching Council March 31, 2016. ( Appendix 5.8 ) Ensuring and improving quality in assessment The school achieves through regular monitoring and taking corrective measures in accordance with the Rulebook on self-evaluation and assessment of the quality of study programs, teaching and study conditions. ( Annex 5.4 )
Assessment of compliance with the standard: Based on the description of the situation, analysis and assessment of the current situation, it can be concluded that the requirements of Standard 5 have been met in full.
b) Analysis of weaknesses and favorable elements (SWOT analysis)
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c) Proposed measures and activities to improve the quality of standards 5.
- Continue to encourage teachers and associates to continuous pedagogical and professional development;
- Encouraging greater student participation in the teaching process, through various forms of interactive teaching;
- Regular updating and harmonization of available data on the School’s website.
d) Indicators and annexes to Standard 5.
- Annex 5.1 Form Work plan
- Annex 5.2 Teaching work diary and Administrative work diary
- Annex 5.2.1 Form Teaching work diary
- Annex 5.2.2 Form Administrative work diary
- Annex 5.3 Student surveys on the quality of the teaching process
- Annex 5.3.1 Report on the results of student evaluation of the quality of studies at the end of the winter semester 2015/2016, Report of the Quality Committee on the results of student evaluation of the quality of studies at the end of the winter semester 2015/2016
- Annex 5.3.2 Report on the results of student evaluation of the quality of studies at the end of the winter semester 2014/2015
- Annex 5.3.3 Report on the results of student evaluation of the quality of studies at the end of the summer semester 2014/2015
- Annex 5.3.4 Report on the results of student evaluation of the quality of studies at the end of the winter semester 2013/2014
- Annex 5.3.5 Report on the results of student evaluation of the quality of studies at the end of the summer semester 2013/2014
- Annex 5.3.6 Report on the results of student evaluation of the quality of studies at the end of the winter semester 2012/2013
- Annex 5.3.7 Report on the results of student evaluation of the quality of studies at the end of the summer semester 2012/2013
- Annex 5.4 Rulebook on self-evaluation and evaluation of the quality of study programs, teaching and study conditions
- Annex 5.5 Decisions of the School Council
- Annex 5.6 Rulebook on student evaluation of study quality
- Annex 5.7 Minimum criteria for election to the title of teacher and associate
- Annex 5.8 Rulebook on taking exams
- Annex 5.9 Code of Professional Ethics
STANDARD 6: Quality of scientific research, artistic and professional work
a) Description of the situation, analysis and assessment of standards 6.
The Business School in Blace systematically monitors and evaluates the scope of scientific research and professional work, encourages teachers and associates to publish the results of scientific and professional activities in relevant scientific journals, as well as to actively include them in the teaching process. Areas of scientific research and professional work are harmonized with the tasks and goals of the School, as well as with national and European goals and standards of higher education.
The school provides teachers and associates with the opportunity for permanent scientific and professional development and advancement through:
- informing teachers and associates about scholarship competitions,
- informing teachers and associates about scientific gatherings organized by educational and other institutions in the country and abroad,
- providing literature, access to databases, library resources on the Internet and other scientific infrastructure,
- establishing bilateral and multilateral cooperation with domestic and international educational institutions in order to exchange teachers and associates, preparation and implementation of joint projects, etc.,
- granting paid leave for study stays, specializations, participation in scientific and professional gatherings in the country and abroad, and
- participation in financing the scientific and professional development of teachers and associates.
Scientific and professional development of teachers and associates of the School is financed from own funds based on the decision of the School Council ( Appendix 6.1 .) The necessary funds are planned within the Financial Plan of the School. In accordance with the financial possibilities, the School has determined funds in the amount of 900,000.00 dinars for the needs of scientific research and professional work in the financial plan for 2016 ( Appendix 6.2 ).
Teachers and associates of the school are currently involved in four projects, as follows:
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- Development of new information and communication technologies using advanced mathematical methods with applications in medicine, telecommunications, energy, national heritage protection and education funded by the Ministry of Education, Science and Technological Development;
- Erasmus Mundus Action 2 (551984-EM-1-2014-1-ES-ERA MUNDUS-EMA21) GreenTech: “Smart & Green Technologies for Innovative and Sustainable Societies in the Western Balkans”;
- Construction of a system for communication and information support in AD “Planinka” from Kushumlija
- Development of the Tourism Development Plan of the Municipality of Blace.
9 teachers and associates are engaged in the mentioned projects. ( Table 6.2 .) The involvement of teachers and associates in domestic and international projects is very modest ( Appendix 6.3 ), which should be a priority activity in the School in the coming period.
According to the Rulebook on the procedure and manner of evaluation, and quantitative presentation of scientific research results of researchers (number 011-00-20 / 2008-01 from March 21, 2008), teachers and associates of the School achieved 86 results in the previous and current year. ( Table 6.3 ). The largest number of results has been published in the relevant proceedings of international conferences, which confirms the commitment of our teachers and associates to scientific research and professional work. However, despite the observed results, the School must find a way for teachers in the highest rank to be more active in publishing scientific research and professional results. Our teachers participated in the organization of the First Professional Conference of Students of Vocational Studies of Serbia “Students Meet the Profession”, which was held last year in Ouranopolis.
In the previous five-year period, 15 papers were published in scientific journals that are on the SCI list. ( Table 6.4 .). Four papers in the field of economics have been published, while the leading number is in the field of electrical and computer engineering. The ratio of the number of SCI-indexed papers to the total number of teachers is given in Annex 6.4 .
Elections for the title of teacher are conducted with the consistent application of the Rulebook on the procedure for acquiring the title and employment of teachers and associates, as well as the Minimum Criteria which are an integral part of this rulebook. ( Annex 6.5 ). The selection procedure is completely transparent, and the complete reports of the commissions are available on the website of the School (https://www.vpskp.edu.rs/?page_id=476).
The material illustrating the documentation from the School’s website for the recent election of a professor of vocational studies is given as an additional Appendix 6.6.
The school actively performs publishing activities in accordance with the Rulebook on Publishing Activities. ( Annex 6.7). It enables its teachers and associates to implement a complete procedure for the publication of textbooks, scripts, auxiliary textbooks and monographs. In order to promote and encourage the scientific and professional work of teachers and associates, the publication of the magazine BizInfo (Blace) was initiated. The magazine is published regularly twice a year and is published in paper and electronic form. The journal is edited by an editorial and editorial board composed of teachers and school associates, as well as external associates from renowned universities, faculties and higher vocational schools from the country and abroad. Based on the Bibliometric Report prepared by the Center for Evaluation in Education and Science (CEON), the preliminary category of the journal M53 was determined.
The school is making efforts to achieve international cooperation with related institutions in Europe. The School has the most intensive cooperation with the University of Cooperative Studies in Stuttgart, which is mostly realized through the exchange of students and teachers. ( Annex 6.8 ).
Assessment of the fulfillment of the standard: In accordance with the above, we can conclude that the School meets the standard 6.
b) Analysis of weaknesses and favorable elements (SWOT analysis)
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c) Proposed measures and activities to improve the quality of standards 6.
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- Continue to continuously monitor the quality of scientific research and professional work and encourage the publication of research results;
- Greater engagement of the School and its teachers and associates on domestic and international projects and formation of a project team;
- Increase international cooperation in the field of scientific research and professional work;
- Establish a Center for Applied Research that will unite scientific research / professional and publishing activities;
- Establish a reward system for achievements in scientific research and professional work;
- Support the existing BizInfo magazine (Blace) and increase its quality;
- Amend the Rulebook on systematization in the part of job descriptions for professors of vocational studies, which obliges the teacher to publish at least one article in a categorized journal and participate in at least one conference.
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d) Indicators and annexes to Standard 6.
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- Annex 6.1 Decisions of the School Council
- Annex 6.2 Financial plan of the School for 2016
- Table 6.2 List of teachers and associates employed in higher education institutions, participants in current international and domestic projects
- Annex 6.3 Ratio of teachers and associates involved in projects in relation to the total number of teachers and associates at the higher education institution
- Annex 6.4 Ratio of the number of SCI-indexed papers in relation to the total number of teachers at a higher education institution
- Table 6.3 Summary overview of scientific research and artistic results in the institution in the current and previous calendar year according to the criteria of the Ministry
- Table 6.4 List of SCI / SSCI-indexed papers by year for the previous five-year period
- Annex 6.5 Rulebook on the procedure for acquiring the title and employment of teachers and associates
- Annex 6.6 Report of the Commission for Writing Papers for the Selection of Professors of Vocational Studies
- Annex 6.7 Rulebook on publishing activity
- Annex 6.8 Agreement on International Cooperation
STANDARD 7: Quality of teachers and associates
a) Description of the situation, analysis and assessment of standards 7.
The quality of teachers and associates The Blace Business School provides:
- conducting an adequate personnel policy,
- consistent application of criteria for selection and establishment of employment with teachers and associates,
- by permanent monitoring and encouragement of teaching, scientific research and professional activities of teachers and associates,
- by permanently raising the level of pedagogical and didactic-methodological competencies of teachers and associates, and
- by raising the level of managerial and communication competencies of teachers and associates.
The procedure and conditions for the selection of teachers and associates are determined by the Law on Higher Education, the Statute of the School ( Appendix 7.1 ), the Rulebook on the Procedure for Acquiring the Title and Employment of Teachers and Associates ( Appendix 7.1.1 ), as the Minimum Criteria regulations. ( Appendix 7.1.2 ) These documents are public and available for assessment by experts and the general public.
When electing teachers and associates, the School especially evaluates: the results of scientific and professional work of candidates, the engagement of candidates in the development of teaching and development of other activities of the School, the results of pedagogical work of candidates, the results achieved in providing scientific and teaching youth. with work on projects in other areas of economic and social life. The process of election to the title of teacher and associate is initiated by the department. The principal makes a decision on announcing the competition and, at the proposal of the Teaching Council, appoints a commission for writing reports and proposals for election to the title of teacher and associate. The commission for writing papers and proposals for election to the title of teacher and associate consists of at least three teachers, from the already scientific or professional field for which the teacher or associate is elected,of which at least one is a teacher from another higher education institution. The report of the commission is presented to the public for a period of 15 days, when objections can be submitted. The Teaching Council of the School makes a decision on the election to the title of teacher and associate, on the basis of which the principal concludes employment contracts. The entire procedure for election to the title of teacher and associate is transparent, and all reports of the commission on each individual election can be found on the website of the School.and all reports of the commission on each individual election can be found on the website of the School.and all reports of the commission on each individual election can be found on the website of the School.
Based on the consistent application of criteria for selection and employment with teachers and associates, the School has ensured that teaching is performed by qualified and competent teaching staff ( Tables 7.1 , Table 7.2. ), Starting from the need to organize the teaching process in accordance with accreditation standards. . ( Annex 7.2 )
The school also implements a long-term policy of quality selection of young staff and their further progress, by rewarding the best students ( Appendix 7.6 ) providing demonstrator positions for students who achieve the best results ( Appendix 7.3 ), encouragement in final work, as well as various types of training through exchange students ( Appendix 7.7 ) and participation in student conferences.
Systematic monitoring and evaluation of scientific research and professional activities is performed once a year at department meetings, based on bibliographies of all teachers and associates. In this way, it is possible to monitor the activities of teachers and associates in the field of publishing scientific research and professional papers.
The pedagogical and didactic-methodological competencies of teachers and associates are continuously monitored and improved. Students evaluate the pedagogical work of teachers and associates twice a year, while data processing and analysis is carried out by the Commission for Self-Evaluation and Quality Monitoring, which prepares a report on the results of evaluation of pedagogical work of teachers and associates. The results of student evaluation are discussed by teachers and associates at the sessions of the department, and if the quality of a certain teacher and associates is below average, measures are proposed in order to improve the quality ( Appendix 7.4 ).
The school encourages teachers and associates for permanent scientific and professional development, through study stays, specializations, participation in scientific and professional gatherings in the country and abroad. In accordance with that, within the Financial Plan, certain funds are determined according to the financial possibilities of the School. ( Appendix 7.5)
The school encourages and motivates teachers and associates to acquire knowledge and master skills in the fields of management, planning and analysis, nonviolent communication, peaceful conflict resolution, use of information technology, as well as other specific knowledge and skills that increase the readiness of teachers and associates for new challenges and changes. in the education system.
Assessment of fulfillment of standards: In accordance with the above, we can conclude that the School meets standard 7.
b) Analysis of weaknesses and favorable elements (SWOT analysis)
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c) Proposed measures and activities to improve the quality of standards 7.
- Perform an analysis of the coverage of the curriculum of study programs by teaching staff;
- Motivate inert teachers and associates for permanent training and continue to encourage the improvement of the competencies of teachers and associates;
- Establish a reward system for specially distinguished teachers and associates;
- In cooperation with the Student Parliament, work on educating students about the importance of evaluating the pedagogical work of teachers and associates.
d) Indicators and annexes to Standard 7.
- Annex 7.1 Excerpt from the Statute of the School on the procedure and conditions for the selection of teachers and associates
- Annex 7.1.1 Rulebook on the procedure for acquiring the title and employment of teachers and associates
- Annex 7.1.2 Minimum criteria for election to titles
- Table 7.1 Overview of the number of teachers by titles and the status of teachers in higher education institutions (full-time and part-time employment, contract engagement)
- Table 7.2 Overview of the number of associates and the status of associates in a higher education institution (full-time and part-time employment, contract engagement)
- Annex 7.2 The ratio of the total number of students (number of students approved by accreditation multiplied by the number of years of study program) and the number of employed teachers at the level of the institution
- Annex 7.3 Rulebook on conditions, manner and procedure of selection of associates outside employment – demonstrators
- Appendix 7.4 Surveys on pedagogical work
- Annex 7.4.1 Report on student evaluation of the quality of pedagogical work of teachers and associates at the end of the winter semester 2015/2016. years
- Annex 7.4.2 Report on student evaluation of the quality of pedagogical work of teachers and associates in the school year 2014/2015. years
- Annex 7.4.3 Report on student evaluation of the quality of pedagogical work of teachers and associates in the school year 2013/2014. years
- Annex 7.4.4 Report on student evaluation of the quality of pedagogical work of teachers and associates in the school year 2012/2013. years
- Annex 7.5 Financial plan of the School for 2016
- Appendix 7.6 List of awarded students
- Box 7.7 Student exchanges in 2015 and 2016
STANDARD 8: Student quality
a) Description of the situation, analysis and assessment of standards 8.
Blace Business School has clearly defined procedures for enrolling students in the first year of all levels of study. ( Annex 8.1 ). These procedures are public and are published on the School’s website. The school has prepared an Information Booklet ( Appendix 8.2 ) on enrollment in judicial programs according to which classes are conducted with the goals and outcomes of the program and other information about studying. Equality and equality of students, on all grounds, are guaranteed as well as the possibility of studying for people with special needs.
The school systematically works on introducing potential students to study opportunities. To that end, numerous activities are carried out: presentation of the School, promotion in the media, printed brochures, etc.
Competitions for enrollment of students at all levels of study ( Appendix 8.2.1 ) are conducted by Enrollment Commissions appointed by the Teaching Council of the School.
A person with secondary education can apply for enrollment in the first year of basic vocational studies, according to the conditions of the competition and in accordance with the Law on Higher Education and the Statute of the School. When selecting students for enrollment in the first year of study, the results achieved in previous schooling (maximum 40 points) and the results achieved at the entrance exam (maximum 60 points) are taken into account.
A person who has 180 ECTS credits and completed study programs in the social-humanistic or technical-technological field can apply for enrollment in the first year of specialist vocational studies. The order of candidates for enrollment in the first year of specialist vocational studies is determined on the basis of the general average grade achieved in undergraduate studies and the length of study.
Equality and equality of students on all grounds (race, color, sex, sexual orientation, ethnic, national or social origin, language, religion, political or other opinion, status acquired by birth, existence of sensory or motor disability and property status) are guaranteed by the Statute Schools (Article 113).
The teaching plan for all levels of studies is adopted by the Teaching Council of the School and is published on the bulletin board and on the website of the School. ( Annex 8.3).
Each teacher, in the first class, introduces students to the obligation to attend lectures and exercises, goals, learning outcomes, subject content, literature, teaching methods, how to earn points on pre-exam obligations and the exam that is monitored through student evaluation of teachers’ pedagogical work. ( Annex 8.4).
Student assessment is performed using pre-announced criteria, rules and procedures. ( Annex 8.5 ). Tasks intended for individual work of students (seminar, homework, projects, etc.) are evenly distributed during the semester, and their scope is harmonized with the anticipated workload on the subject in accordance with the ECTS. Teachers help students by organizing consultations during classes, creating independent assignments and preparing for exams. The success of students in mastering the subject is monitored during classes and expressed in points. The final grade is the sum of points achieved in the pre-exam obligations and in the final exam.
Assessment of students in specialist vocational studies is performed by continuous monitoring of student work, based on points earned by performing pre-examination obligations, taking exams, but also through contributions within the study research work.
Blace Business School provides and monitors the correct and professional behavior of teachers during student assessment (objectivity, ethics and correct attitude towards students) through student evaluation of teachers’ pedagogical work and based on that sets goals for improving the quality of teaching and proposes corrective measures. ( Annex 8.4 ).
Students’ passing of exams is regularly monitored by teachers and associates at departmental meetings where the general success of students is analyzed and the Teaching Council proposes measures to improve the success of studies and eliminate shortcomings. The student success rate is presented in Table 8.2. In order to affirm the achievement of exceptional results during their studies, the best students of the School are awarded with charters, letters of thanks and cash prizes. ( Annex 8.6).
The school provides timely and accurate information to students about their rights and obligations, information related to study programs and study regime. Students have at their disposal information about the work of the School and its bodies and services. Persons who complete a certain degree, ie the level of studies, receive an appropriate diploma, as proof of the acquired professional title and a diploma supplement which contains data on the mastered program and acquired competencies. ( Annex 8.7).
Students are represented in all spheres of management and decision-making in the School in accordance with the Law on Higher Education and the Statute of the School.
The school supports various forms of extracurricular activities of students (organizing professional excursions, supports student participation in professional and sports competitions in the country and abroad, creates conditions for recreational activities of students, etc.).
At the Business School in Blace, students are organized into the Student Parliament ( Appendix 8.8, whose work is professionally assisted by all services of the School.
Blace Business School currently educates 1,756 students ( Table 8.1 ) at all levels of study and has 7,908 m2 of gross space, which is in line with the requirements of the standard. In terms of space and available equipment, the School infrastructurally meets all the conditions and requirements that apply to higher education institutions.
Assessment of compliance with the standards: Blace Business School has clearly defined procedures related to student enrollment and study programs where classes are conducted with goals, outcomes and other information about studying that are public and published on the School’s website.
- The quality of students is monitored from enrollment to completion of studies, which enables the timely introduction of preventive and corrective measures;
- Student assessment is performed using pre-announced criteria, rules and procedures;
- The success of students in mastering the subject is monitored during classes and expressed in points;
- Equality and equality of students is guaranteed on all grounds;
- Students have at their disposal information about the work of the School and its bodies and services;
- Students are represented in all spheres of management and decision-making in the School in accordance with the Law on Higher Education and the Statute of the School;
- The school supports various forms of extracurricular activities for students.
Based on the above, it can be concluded that the requirements of Standard 8 are fully met.
b) Analysis of weaknesses and favorable elements (SWOT analysis)
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c) Proposed measures and activities to improve the quality of standards 8.
- It is necessary to intensify the activities of the School to encourage and motivate students for additional work and engagement in order to improve their knowledge and their participation in the Student Parliament and decision-making;
- Establish a Career Development Center where students will be presented with all the information related to the institutions with which the School cooperates and provide them with all the necessary assistance in finding employment after graduation;
- Offer assistance and professional services to businesses in the area;
- Adapt the premises of the School for students with special needs.
d) Indicators and annexes to Standard 8.
- Annex 8.1 Rulebook on studies
- Annex 8.2 Informant for the school year 2015/2016. year
- Annex 8.2.1 Competitions for enrollment of students in the first year of study
- Annex 8.3 Work plan of the School for the school year 2015/2016. year
- Annex 8.4 Questionnaire for evaluation of pedagogical work of teachers
- Annex 8.4.1 Report on the results of student evaluation of pedagogical work of teachers at the end of the winter semester of the school year 2015/2016. years
- Annex 8.4.2 Report on the results of student evaluation of pedagogical work of teachers in the school year 2014/2015. years
- Annex 8.4.3 Report on the results of student evaluation of pedagogical work of teachers in the school year 2013/2014. years
- Annex 8.4.4 Report on the results of student evaluation of pedagogical work of teachers in the school year 2012/2013. years
- Annex 8.5 Rulebook on taking exams
- Appendix 8.6 List of awarded students in the school year 201/2015. years
- Annex 8.7 Rulebook on harmonization of acquired academic and professional titles
- Annex 8.8 Rules of Procedure of the Student Parliament
- Table 8.1 Overview of the number of students by levels, study programs, and years of study in the current school year
- Table 8.2 Student achievement rate
STANDARD 9: Quality of textbooks, literature, library and information resources
a) Description of the situation, analysis and assessment of standards 9.
The quality of textbooks, literature, library and information resources at the Blace Business School is regulated by the established quality procedure in the area in which it is applied, including incentive and corrective measures.
Blace Business School provides students with textbooks and other literature necessary to master the material in the required amount and on time.
A list of literature is defined for each subject, along with a pre-planned plan and program, which is available for inspection via the School’s website. The cited literature is available in the library with at least one copy. There is a list of textbooks (23 in total) whose authors are teachers employed at this higher education institution. ( Table 9.2 ).
At the session of the Teaching Council of the School held on February 1, 2008. The Rulebook on Publishing Activity was adopted in 2006, which regulates publishing activity, ie publishing, printing and distribution of publications ( Appendix 9.1). Publication of publications is realized on the basis of the annual plan made by the Commission for publishing and editorial activity on the proposal of the department, and adopted by the Teaching Council of the School. In this way, in accordance with the Rulebook, the School systematically monitors, evaluates the quality of textbooks in terms of quality of content (modernity, accuracy), structure, style and scope (compliance with the number of teaching hours for the subject, and thus ECTS credits) and can propose reissue if it estimates that the remaining part of the circulation cannot meet the needs of the student. The goal of the publishing activity is to provide and improve the quality of teaching, educational and scientific work for students. Textbooks and other teaching aids that do not meet the standards are being improved or withdrawn from teaching and replaced with better ones.The main advantage in publishing textbooks is the fact that the authors (teachers) do not bear the costs of financing printing, cataloging and reviews, but the School does.
Blace Business School publishes the magazine BizInfo. The magazine is published regularly twice a year and is published in paper and electronic form. The journal is edited by an editorial and editorial board composed of teachers and school associates, as well as external associates from renowned universities, faculties and higher vocational schools from the country and abroad. Based on the Bibliometric Report prepared by the Center for Evaluation in Education and Science (CEON), the preliminary category of the journal M53 was determined.
Blace Business School provides students with a library, reading room and computer rooms.
The organization and work of the library are regulated by the Rulebook on systematization of work and the Rulebook on the work of the library. ( Annex 9.4 ). It has 4,895 library units, 108 monographic publications in its collection: 86 in Serbian and 22 in foreign languages, 3,059 textbooks, 775 book titles and 953 magazine titles (878 domestic and 75 foreign) in print form ( Table 9.1 ). In that way, the library provides important support to the teaching process in all study programs, as well as to scientific research work.
The Business School in Blace systematically monitors, evaluates and improves the structure and scope of the library fund. The entire library fund is processed in the database of publications. The library also provides the following services: performs interlibrary loan with libraries in the country, provides professional assistance to users in preparing project assignments, seminars, final papers and scientific papers, as well as educating users to use all sources of information.
Blace Business School provides students with the necessary IT resources to master the material: the required number of computers of appropriate quality, other IT equipment, Internet access and other communication equipment. ( Table 9.3 ).
Quality functioning of the computer network is provided by the Center for Information Technologies. Of the 176 computers located on the premises of the School (5 server computers, 90 desktops for teaching and 27 desktops for administrative purposes, 44 mini ps computers for teaching purposes and 10 laptops), all are connected to a computer network and have Internet access. ( Table 9.4). Out of the total number, 134 computers are in direct teaching (in 4 information laboratories), and 10 are networked in the library and available for search. All school services and teachers’ offices have computers, connected to the local network. Video beams have been set up in ten lecture halls, while six video beams are mobile. In the next period, it is necessary to replace technologically obsolete computers, 23 computers in Laboratory 2. A trial version of the wireless connection to the Internet has been implemented.
The number of employees in the library, as well as the type and level of their education are in line with national standards for the provision of this type of service. The library employs professional librarians with a master’s degree in economics (librarian who has passed the professional exam).
The competence and motivation of the support staff in the library, reading room and the Center for Information Technology is continuously monitored, evaluated and improved. Librarians are regularly educated and continuously transfer their knowledge to users. Communication with users is possible in the library or by e-mail (addresses are on the website of the School). The survey on the work of the library is conducted during each semester, in each year of study, especially in each department and direction.
Students are systematically introduced to the way of working in the library and computer center. In the room with computers and reading rooms, there are prominent “Rules of conduct in the reading room and the use of computers in the library.” ( Appendix 9.5 ).
The premises for the storage of the library fund, archive and other electronic material, and especially the student reading rooms, are located in the appropriate part of the building in order to provide adequate working conditions for students and other users. The library (98m2) has three rooms: two reading rooms for students with 40 seats with computers and shelves with reference magazines for retrospective search (60 m2) and a library (38 m2). The library is open every working day from 800 to 2000 hours.
Assessment of compliance with the standard: Blace Business School fully meets the requirements set by Standard 9.
b) Analysis of weaknesses and favorable elements (SWOT analysis)
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c) Proposed measures and activities to improve the quality of standards 9.
- Update the procurement of textbooks necessary for teaching according to the literature specified in the current subject book;
- Continuously increase the number of library units;
- Improve activities and ways of financing publishing activities in order to promote teaching staff in publishing their publications.
d) Indicators and annexes for standard 9.
- Annex 9.1 Rulebook on publishing activity (General act on textbooks)
- Table 9.1 Number and type of library units in a higher education institution
- Table 9.2 Name of the textbook and monograph whose authors are teachers employed at the higher education institution
- Table 9.3 List of IT resources
- Annex 9.4 Rulebook on the work of the library
- Table 9.4 List of owned equipment used in the teaching process and scientific research
- Appendix 9.5 Rules of conduct in the library reading room
STANDARD 10: Quality of higher education institution management and quality of non-teaching support
a) Description of the situation, analysis and assessment of standards 10.
The quality of management of a higher education institution and the quality of non-teaching support is ensured by determining the competencies and responsibilities of management bodies, governing bodies, the Student Parliament and professional services and by permanent monitoring and verification of their work.
- The Statute of the Business School in Blace precisely defines the management body and the management body of the School, defines their competence as well as responsibility. The school is managed by the Council, which is constituted in accordance with the Law and the Statute ( Appendix 10.1 ) and decides in accordance with its competence. The Director of the School represents, represents, organizes and directly manages the work of the School in accordance with the Law and the Statute. Management activities are performed within the limits of authority, legally and in a timely manner, and are in the function of implementing the School Development Strategy, Quality Management Strategy and the School Work Plan.
- The structure ( Appendix 10.2 ), organizational units and their scope of work, as well as their coordination and control, are determined by the Statute of the School and the Rulebook on organization and systematization of work in Blace Business School ( Appendix 10.3 ), in accordance with the Law.
- The school monitors and evaluates the organization and management of the higher education institution. The director submits the annual report on the work of the School to the Teaching Council and the School Council. The Commission for Self-Evaluation and Quality Monitoring monitors and evaluates the attitude of teaching and non-teaching staff towards students and motivation in working with students through semi-annual surveys. ( Annex 10.4 )
- Conditions for employment are defined by the Rulebook on the organization and systematization of jobs, in accordance with the law.
- Information on the work and activities of the governing body is available to all employees of the School and students, through bulletin boards and by posting certain content on the website of the School.
- The school provided the number and quality of non-teaching staff ( Table 10.1 ) in accordance with the accreditation standards. The Rulebook on job systematization defines the professional qualifications for each specific job.
- The school provides non-teaching staff with occasional education and training in accordance with the needs.
Assessment of compliance with the standard: Blace Business School has fully met the requirements set by Standard 10:
- The Statute of the School precisely defines the management body and the management body, defines the competencies of the management body and the competencies of the management body as well as their responsibility. The managing body works according to the adopted Rules of Procedure;
- Organizational units in the School, their structure and scope of work are determined by the Statute, Rulebook on organization and systematization of work in the Business School in Blace, in accordance with the Law;
- The school monitors and evaluates the organization and management of the higher education institution;
- Student evaluation is conducted to monitor and evaluate the work of employees in the extracurricular organizational unit;
- Conditions for employment are defined by the Rulebook on the organization and systematization of work in the Business School in Blace, in accordance with the law;
- Information on the work of the professional services of the School as well as the governing bodies are available to students, employees and the public through notice boards and the website of the School;
- The school provided the number and quality of non-teaching staff in accordance with accreditation standards;
- The election of members of the Student Parliament is done according to the Rulebook on the election of members of the Student Parliament, and the Student Parliament works in accordance with the Rulebook on the work of the Student Parliament.
- According to the Statute, the School Council has seventeen (17) members. Nine (9) members are elected by the Teaching Council of the School from among teachers, two (2) from among non-teaching staff, three (3) members are elected by the Student Parliament of the School, and three (3) members are appointed by the Government of the Republic of Serbia. The School Council is constituted according to the Statute and the Rules of Procedure of the School. In the phase of constituting the Council, the mandates of the elected members of the Council were first verified and it was stated that the Government of the Republic of Serbia did not delegate three (3) members. Prior to the election of the President and Deputy Council, members of the Council with verified mandates decided that a majority of the members of the Decision-Making Council should be nine (9), in order to avoid the possibility of challenging the legitimacy of the Council. The Council thus constituted makes decisions by a simple majority of nine (9) votes, which is a statistically stricter criterion,but from the aspect of public opinion it can be affirmative for the institution of the School.
b) Analysis of weaknesses and favorable elements (SWOT analysis)
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c) Proposed measures and activities to improve the quality of standards 10.
- It is necessary to improve and develop measures for monitoring the organization and management of the higher education institution, comparative analysis with appropriate solutions from international standards;
- Increase the publicity in the work and activities of management bodies and non-teaching staff, as a measure of popularization of the School, by using the Internet and making internal analysis of the contents of the “remarks box”;
- Provide permanent education and training of professional services and non-teaching staff, and if necessary the School;
- Extend student surveys on the quality of studies and study programs with content that enables a better assessment of the quality of work of management bodies and the work of professional services;
- Introduce criteria for monitoring the work of non-teaching staff in the form of submitting a semi-annual report, at the end of each semester, by the non-teaching manager who evaluates the work of the employee based on the defined work obligation under the employment contract. The report should contain an average assessment of the employee’s work, as well as a proposal of incentive measures in order to increase work efficiency;
- To enable the employees of the School, as well as the Student Parliament, to evaluate the work of the governing bodies and non-teaching staff of the School through a survey.
d) Indicators and annexes to Standard 10.
- Annex 10.1 Statute of the Blace Business School
- Annex 10.2 Schematic organizational structure of the Blace Business School
- Annex 10.3 Rulebook on the organization and systematization of work in the Business School in Blace
- Annex 10.4 Student surveys on the assessment of the quality of work of professional services
- Annex 10.4.1 Report on the results of student evaluation of the quality of work of professional services at the end of the winter semester of the school year 2015/2016. years
- Annex 10.4.2 Report on the results of student evaluation of the quality of work of professional services in the school year 2014/2015. years
- Annex 10.4.3 Report on the results of student evaluation of the quality of work of professional services in the school year 2013/2014. years
- Annex 10.4.4 Report on the results of student evaluation of the quality of work of professional services in the school year 2012/2013. years
- Table 10.1 Number of non-teaching workers permanently employed in a higher education institution within the appropriate organizational units
STANDARD 11: Quality of space and equipment
a) Description of the situation, analysis and assessment of standards 11.
All forms of teaching at the Business School in Blace are realized at five locations in the buildings in st. Kralja Petra I number 70, Kralja Petra I number 64 and 7. Jula bb in Blace, ul. Knjeginje Milice number 101 in Jagodina and st. Cyril and Methodius No. 12 in Dimitrovgrad with a total gross area of 7,908 m2 ( Table 11.2 , Annex 11.1 )
The teaching process in the accredited study programs of basic and specialist studies at the Business College in Blace are realized in an appropriate space, with the use of adequate and modern technical equipment. Spatial capacities and equipment ensure quality teaching at all types and levels of study and are harmonized with the total number of students.
Blace Business School provides space for teaching in school-owned and rented buildings. This provides at least 4 m2 of gross space per student, or 2 m2 per student for successful teaching in shifts and meets all standards for accreditation in terms of volume and structure of space capacity.
The school has a total working space of 7,908 m2 which includes 8 amphitheaters, 43 classrooms and auditoriums, 7 computer rooms, 6 halls, 4 cabinets, 3 libraries and 4 reading rooms, as well as space for the directory, sectariat, student service, student parliament, kitchen and a dining room. ( Table 11.1 ). All rooms are equipped with appropriate inventory.
The school has appropriate equipment in its own ownership that is used in the teaching process and scientific research. ( Table 11.3 ).
Assessment of compliance with the standard: Blace Business School has fully met the requirements set by Standard 11, because:
- It has space capacities: halls, auditoriums, laboratories, cabinets, library, reading room and other space for quality teaching and scientific research;
- He owns the equipment that provides teaching at all levels of study;
- Continuously monitors and harmonizes its spatial capacities and equipment with needs;
- It provides all employed teachers, associates and students with unhindered access to various types of information in electronic form and information technology, for teaching and scientific research purposes.
b) Analysis of weaknesses and favorable elements (SWOT analysis)
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c) Proposed measures and activities to improve the quality of standards 11.
- Continuation of the process of permanent improvement of the quality of space and equipment;
- Intensifying activities on providing additional financial resources and donations in order to modernize the existing and increase the capacity of equipment;
- Monitoring and harmonization of the capacity of space and equipment in accordance with the needs of the teaching process, as well as with the number of students. At least once during the school year, perform internal control of space and equipment by surveying students and employees at the School and direct further work towards eliminating the observed defects.
d) Indicators and annexes to Standard 11.
- Annex 11.1. Proof of the spatial capacities of the School
- Annex 11.1.1 Proof of spatial capacities and ownership of the School buildings
- Annex 11.1.2 Proof of rented space of the School
- Table 11.1 Total area (owned by the higher education institution and rented space) with the area of buildings (amphitheaters, classrooms, laboratories, organizational units, services
- Table 11.2 List of buildings owned and rented buildings in which classes are held at the Business School in Blace
- Table 11.3 List of equipment owned by the School used in the teaching process and scientific research
STANDARD 12: Funding
a) Description of the current situation, analysis and assessment of standards 12.
The financing of the Business School in Blace is based on the funds provided by the founder (Ministry of Education, Science and Technological Development) and the funds acquired on the basis of own revenues, in accordance with the law.
The long-term stability of the founders’ funds is ensured by accreditation of study programs at two levels of vocational studies, fulfillment of enrollment quotas for the first year of each level of studies and enrollment of a sufficient number of students in higher years of study as budget students.
Funds from the School’s own revenues were acquired in the past on the basis of tuition fees of self-financing students, fees for providing services, fees for acquiring scientific and research titles and other fees, but also on the basis of various projects, donations and fees for providing services to third parties.
The structure of funding sources of the Business School in Blace in 2015, expressed as a percentage, is defined as follows:
- funds provided by the Republic of Serbia as the founder (43%),
- tuition fees (43%),
- income from students (13%),
- fees for commercial and other services (1%).
The financing of the School is defined by the following regulations:
- Law on Higher Education,
- Regulation on norms and standards of working conditions of universities and faculties, and
- Decree on coefficients for calculation and payment of salaries of employees in public services.
The school has multi-annual funding plans (in the form of Requests for fixed assets and Requests for financing current expenditures) which are submitted to the Ministry and represent the basis for the adoption of the budget. Funds for performing activities during one school year are provided on the basis of the School’s work program, and on the basis of the Decree on norms and standards of working conditions of universities and faculties for activities financed from the budget of the Republic (Official Gazette of RS, No. 15/02, 100/04, 26/05 and 38/07).
The School Council independently plans the allocation of financial resources, which ensures financial stability and liquidity in the performance of its social function.
The school has adopted a financial plan ( Appendix 12.1 ) which plans the schedule and purpose of financial resources. The financial plan created the preconditions for ensuring financial stability and liquidity. In the previous business year, based on the financial report ( Appendix 12.2 ), the school performed positively. The financial report of the School is considered by the Teaching Council and gives a proposal to the Council which makes a decision on its adoption.
The school has ensured publicity and transparency of funding sources and the use of funds through a property inventory report, a public procurement plan and an annual financial report adopted by the School Council, which are made available to the public.
The strategic commitment of the School is to develop the teaching process and research work. Encouragement of scientific research work in the School is realized through the financing of the journal that publishes and the financing of the presentation of scientific results at appropriate gatherings. The modernization of teaching is reflected in the improvement of the quality of teaching by purchasing modern fixed assets.
Assessment of fulfillment of standards: The quality of financing of the School is ensured by continuous financing from the budget and from own revenues, timely realization of all received obligations and realistic financial planning. These sources of funding, financial planning, transparency in the use of funds and positive business operations ensure the financial stability of the School for a longer period.
Based on the presented facts about long-term provision of sources of financing, it can be concluded that the sources of financing of the Business School in Blace are stable, so that the requirements of Standard 12 are met in full.
b) Analysis of weaknesses and favorable elements (SWOT analysis)
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c) Proposed measures and activities for quality improvement
- The school management should make additional efforts to find funds for investments and material costs of the teaching process from the founders, the local community and other potential sources;
- Define measures and activities aimed at increasing the number of enrolled students by years of study;
- Initiate and expand cooperation with significant economic entities in order to increase the share of own funds that the School achieves by providing commercial services;
- Teachers and associates of the School should expand their participation in international projects. In that sense, the School should establish a special service for finding, applying for and administering international projects.
d) Indicators and annexes for standard 12.
- Annex 12.1 Financial plan for 2016
- Annex 12.2 Financial report for the previous year (2015)
STANDARD 13: The role of students in self-evaluation and quality control
a) Description of the current situation
The Business School has established an institutional quality assurance system with its general acts and relevant decisions. This ensures the involvement of students in the process, control, improvement and quality assurance. The Statute, the Quality Assurance Strategy, the Rulebook on Student Evaluation of Study Quality, the Rules of Procedure of the Commission for Self-Evaluation and Quality Monitoring and the Rules of Procedure of the Quality Committee guarantee student participation in the implementation of quality assurance strategies, standards and processes. ( Annex 13.1)
The active role of students in the process of quality assurance is realized through the work of the Student Parliament, student representatives in the bodies and professional bodies of the School (Council, Teaching Council, Commission for Self-Evaluation and Quality Monitoring, Quality Committee, Teaching Commission, Commission for Student Quality Assessment). The Student Parliament holds sessions to discuss student issues. The Student Parliament delegates student representatives to the bodies and organs of the School and takes care of the protection and interests of student rights. ( Annex 13.2). The school has a special interest to encourage students to be actively involved in the processes of creating, implementing, evaluating and improving study plans and programs, ie the teaching process as a whole and the development and improvement of student assessment methods. The Student Evaluation Committee conducts at the end of each semester, ie. twice a year evaluation of the quality of study programs, teaching process, literature, library and information resources, pedagogical work of teachers, associates and working conditions, as well as school services through surveys. Both surveys are conducted for all students of all years of undergraduate and specialist studies. The purpose of this procedure is to gain insight into the quality of teaching and work of each individual teacher and, based on the obtained assessment, determine measures to improve and enhance the quality of the teaching process.
Assessment of fulfillment of standards: The school has achieved the goals and met the standards set by standard 13, because:
- Student representatives actively participate in the work of the Quality Committee and the Commission for self-evaluation and monitoring of the quality of the higher education institution;
- Students give an appropriate opinion on the strategy, standards, procedures and documents that ensure the quality of the higher education institution, including the results of self-evaluation and evaluation of the quality of the higher education institution;
- An obligatory element of the self-evaluation of a higher education institution is a survey which examines the attitudes and opinions of students on issues from all areas that are checked in the self-evaluation process, where the higher education institution organizes and conducts the survey quality assessment.
b) Analysis of weaknesses and favorable elements (SWOT analysis)
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c) Proposed measures and activities for quality improvement:
- To motivate students to get involved in the analysis and improvement of student surveys within the Student Parliament, as well as to propose corrective measures based on the conducted surveys;
- Intensify activities on educating students about the advantages and importance of their engagement in the work of professional bodies of the School, ie the advantages and importance of objective expression of opinions and attitudes in the process of self-evaluation and quality assessment;
- Through direct communication, permanently acquaint students with the decisions of the professional bodies of the School and the effects of corrective measures related to improving the quality of the teaching process and student standards;
- Organize a survey through electronic voting;
- It is necessary to expand the survey conducted among students to all activities of the School and based on the results of such a survey to take corrective measures;
- Based on the results of the conducted surveys, it is necessary to take into account the suggestions of students and improve information through updating the website of the School;
- Greater student participation in the teaching improvement process;
- The Student Parliament can create and conduct its own student surveys on all relevant issues.
d) Indicators and annexes for standard 13.
- Annex 13.1 Documentation confirming the participation of students in self-evaluation and quality control
- Annex 13.1.1 Student participation in the School Council
- Annex 13.1.2 Student participation in the Commission for Self-Evaluation and Quality Monitoring and the Quality Committee
- Annex 13.1.3 Student participation in the Teaching Commission
- Annex 13.2 Delegation of student representatives in the bodies and organs of the School
- Annex 13.3 Reports on the results of student evaluation
STANDARD 14: Systematic monitoring and periodic quality control
a) Description of the situation, analysis and assessment of standards 14.
Blace Business School has a quality assurance system defined by the provisions of the Statute ( Annex 14.1 ), the Quality Standards of the National Council and the Quality Assurance Policy ( Annex 14.2 ). In accordance with that, at the proposal of the Commission for self-evaluation and quality monitoring at the session of the Teaching Council of the School held on January 15, 2016. year, a new Rulebook on self-evaluation and evaluation of the quality of study programs, teaching and working conditions was adopted. ( Annex 14.3 ). Strict observance of this Ordinance provides the conditions and infrastructure for regular, systematic collection and processing of data necessary for quality assessment in all areas that are subject to self-evaluation.
All necessary documents in the field of quality assurance and improvement have been adopted, which are used for evaluation of pedagogical work of teachers and associates by students, evaluation of literature, quality of study program, evaluation of scientific results, evaluation of teacher engagement in youth development, application of teacher selection criteria and fig.
The process of self-evaluation and evaluation of the quality of work of the Business School in Blace was done for the first time in 2011. ( Annex 14.4 ). From the first cycle of accreditation until today, the School undertakes all activities of continuous monitoring of study success and provides working conditions for all subjects in the process of quality control.
I started the school year 2007/2008. year, regular monitoring of the fulfillment of all quality standards prescribed by the Commission for self-evaluation and quality monitoring is performed. Students must be interviewed within the quality assurance procedures. The results of the surveys are discussed at the sessions of the Commission for Self-Evaluation and Quality Monitoring. The Commission identifies weaknesses and shortcomings and formulates proposals for corrective measures, which it then sends to the Quality Committee, departments and the Teaching Council for adoption. Proposals for corrective measures are considered and adopted by the Teaching Council, and implemented by the director. All documents made during the data collection and analysis by the Quality Committee and the Commission for Self-Evaluation and Quality Monitoring are made available to all employees of the School and students. In that manner,they can influence decisions and the quality system itself through direct communication with the Quality Committee or through their participation in the work of the Teaching Council and the department. Relevant materials on quality control The Quality Committee and the Commission for Self-Evaluation and Quality Monitoring are posted on the School’s website. The results are also submitted to the professional bodies of the School and the student organization.
All general acts regulating the quality assurance system, as well as the reports of the relevant commissions and bodies of the School, are available to the public on the website of the School.
Assessment of compliance with the standards: The Blace Business School has established an organizational structure and adopted all normative acts that ensure the implementation of established standards and procedures for quality assessment.
There are conditions and infrastructure for regular, systematic collection and processing of data needed for quality assessment in all areas that are subject to self-evaluation.
All employees, students and the public are regularly informed about the results of self-evaluation through the professional bodies of the School and through the documents published on the website.
Based on the above, it can be concluded that the requirements of Standard 14 are met.
b) Analysis of weaknesses and favorable elements (SWOT analysis)
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c) Proposed measures and activities for quality improvement:
- Use the experiences and standards of foreign schools,
- Continue work on the revision of documents in the field of quality,
- Continue work on raising software support,
- Organize training and education of employees and students,
- Replace members of the Quality Assurance Commission who are insufficiently engaged,
- Modernize procedures in the field of quality control by software monitoring of quality parameters.
d) Indicators and annexes for standard 14.
- Annex 14.1 Excerpt from the Statute of the School – provisions that define the quality assurance system
- Annex 14.2 Quality Assurance Policy
- Annex 14.3 Rulebook on self-evaluation and evaluation of the quality of study programs, teaching and working conditions
- Annex 14.4 Report on self-evaluation and assessment of the quality of work in the Business School in Blace
You can download the complete report on self-evaluation and quality assessment of the Business School of Vocational Studies in Blace with all the accompanying attachments and tables in the form of a ZIP archive HERE
Note: To view the complete Self-Evaluation Report, attachments, and tables, you must have Adobe Acrobat Reader installed on your computer. If Adobe Acrobat Reader is not installed on your computer, it can be downloaded at the following link .